Terms and Conditions
Welcome to Domein Doornkraal! These terms and conditions outline the rules and regulations for the use of Domein Doornkraal’s website and services, located at https://doornkraal.co.za/.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Domein Doornkraal if you do not agree to take all of the terms and conditions stated on this page.
Definitions
- “Company”, “we”, “our”, or “us” refers to Domein Doornkraal, located at Stompdrift Dam Road 6650 De Rust, Klein Karoo, Western Cape, South Africa.
- “You” or “your” refers to the individual accessing or using our service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
- “Website” refers to https://doornkraal.co.za/.
- “Products” refer to the items available for sale on the website.
General Conditions
- Acceptance of Terms
- By using our website and purchasing our products, you agree to be bound by these terms and conditions, including our privacy policy.
- Modifications to Terms
- We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting on the website. Your continued use of the website following any such changes constitutes your acceptance of the new terms.
Online Store Terms
- Account Creation
- To purchase products, you may need to create an account. You must provide accurate and complete information and keep your account information updated.
- Order Acceptance
- All orders placed through our website are subject to acceptance by us. We may require verification of information prior to the acceptance and/or shipment of any order.
- Pricing and Availability
- Prices and availability of products are subject to change without notice. We make every effort to display our products and their details as accurately as possible.
- Payment
- Payment for products must be made by credit card or other accepted methods at the time of placing an order. We use secure payment methods to process your transactions.
Shipping and Delivery
- Shipping Policy
- Orders are processed and shipped within a reasonable timeframe. Shipping costs and delivery times vary depending on your location and the shipping method selected.
- Delivery Issues
- We are not responsible for any delays or issues caused by the shipping carrier. If your package is lost or damaged, please contact us immediately.
Returns and Refunds
- Return Policy
- If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging.
- Refunds
- Refunds will be issued to the original payment method within a reasonable timeframe after we receive the returned product. Shipping costs are non-refundable.
- Exchanges
- If you receive a defective or incorrect item, please contact us immediately, and we will arrange for a replacement.
Breakage Policy
- Damaged Items
- If your order arrives damaged, please notify us within 48 hours of receipt. Provide photographic evidence of the damage, and we will arrange for a replacement or refund.
Intellectual Property
- Ownership
- All content on the website, including text, graphics, logos, images, and software, is the property of Domein Doornkraal and is protected by international copyright laws.
- Use of Content
- You may not reproduce, distribute, or exploit any content on the website without our prior written consent.
Limitation of Liability
- No Warranty
- The website and products are provided “as is” and “as available” without any warranties of any kind, either express or implied.
- Limitation
- In no event shall Domein Doornkraal be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
Contact Us
If you have any questions about these terms and conditions, please contact us at:
Domein Doornkraal
Stompdrift Dam Road
6650 De Rust, Klein Karoo
Western Cape, South Africa
Email: wyn@doornkraal.co.za
Phone: 082 763 5296 or 082 899 4531
Thank you for visiting Domein Doornkraal!